• Module 1: Influencing the Performance of Others

This module defines what leadership is: "Leadership is an attempt to influence, and effective leadership is adapting your behavior to the performance needs of the individual or group." It also addresses the three main components of leadership: diagnosing, adapting and communicating. The first step toward becoming an effective leader is identifying the task in each situation.

• Module 2: Assessing Employee Readiness

With the task clearly identified, or diagnosed, determining the needs of the individual or group becomes the next step. A person's readiness level is the ability and willingness for the given task. Without knowing this, effectively adapting leadership style becomes impossible.

• Module 3: Leader Behavior

This module focuses on two components of leadership style: task and relationship behavior. Participants explore a range of leadership styles and learn to match management behavior to their employee's readiness level. This flexibility is the foundation for Situational Leadership®. Applying the model to his or her everyday management work will help each participant be more effective.

This workshop provides new managers and supervisors with a complete understanding of Situational Leadership® concepts and use of the model.

New managers and supervisors will find this workshop valuable.

This one-day course uses classroom instruction with a particular emphasis on hands-on experience at diagnosing situations and practical real-life applications.

Sabrina Harmon, of the NISH National Office Services Team, instructs this course. A Senior NISH Trainer, Sabrina has a background in organizational management, project management, contract management and leadership coaching.