Registered Building Service Manager (RBSM) Certification Training and Examination
Learning Objectives:
The seven manuals cover the following topics:
■ Volume 1: Account Management
■ Volume 2: Hiring and Firing
■ Volume 3: Motivation and Training
■ Volume 4: Personnel Policies
■ Volume 5: Safety and Security
■ Volume 6: Floor Care, Carpet Care and Cleaning Chemicals
■ Volume 7: General Office Cleaning and Specialty Services
NOTE: This three-day course is available locally and regionally. A minimum participation of 20 is required.
Purpose:
This three-day session has been approved by the BSCAI (Building Service Contractors Association International) to certify qualified individuals involved in AbilityOne custodial contracts. BSCAI, the nation’s leader in custodial certification, has partnered with NISH to provide this commercial-grade certification program.
Audience:
The training and the certification examination is intended primarily for supervisors and project managers involved in custodial operations who have a minimum of one year experience in the custodial field. They must comply with the same standards and code of ethics that BSCAI applies to all commercial BSCs (Building Service Contractors). An RBSM brochure with complete details is available at www.bscai.org or by phone request at 800-368-3414. Mickey Crowe may be reached at ccrowe@nish.org or 678-581-7283.
Format:
The first two days of review/training are a combination of lecture and exercises based on the seven manuals in the Building Service Management Program, which is recognized as a world standard of certification for project managers and supervisors. The third day is an all-day written examination proctored by an educator approved by BSCAI. Cost of a set of manuals, examination, training facility and proctor will be covered by the NISH Training department. Allow sufficient time to receive and review manuals for maximum benefit of the two days of training. Participants who score less than 70 percent on any one of the four examination modules may re-take that section within one year in their local areas. Contact BSCAI directly for details. Participants should bring their own calculators for the examination.
Instructor:
Mickey Crowe of NISH South Region has been involved in the custodial field for more than 30 years and is recognized as a consultant and trainer. Along with other credentials, he maintains the CBSE (Certified Building Service Executive) and RBSM (Registered Building Service Manager) designations from BSCAI and conducts training sessions focused on improving custodial operations. He conducts RBSM training and is a member of the BSCAI Supervision Seminar Committee.