Laundry Self-Study Certificate Programs

NISH now offers four new distance education self-study programs under the Line of Business of Laundry in partnership with the Association for Linen Management:

Certified Washroom Technician Certificate Program (CWT)

This correspondence course is designed to educate frontline laundry personnel in the primary factors that impact laundry operations.

This program will:

• Increase awareness of the overall broad effect that washroom chemistry can have on overall costs
• List the factors that influence cleaning
• Discuss appropriate wash formulas to meet specific needs
• Address water quality and how to affect change
• Examine the results that chemical changes can provide
• Describe the use of heat to achieve the best possible results
• Review optimal work-flow procedures
• Explain wash formula operations
• Analyze problematic stains and potential remedies

Certified Linen Technician Certificate Program (CLT)

An effective laundry operation entails a great deal more than producing a clean product. While this is a critical component of the operation, inappropriate product selection, poor inventory management, a poor distribution system, and poor lines of communication will rapidly overshadow a perfectly clean and pressed linen product.

This program content provides:

• Cost analysis
• Strategies for working with a linen management committee
• Goals, implementation guidelines, and procedures for linen usage
• Analysis of various linen distribution systems
• Guidelines for establishing linen standards
• Key components to ensure a successful linen management program

This course is available in both English & Spanish.

No prerequisites are required to participate in these correspondence courses. Successful completion of these programs provides a certificate of completion and does not require contact hours.

Certified Laundry and Linen Management Certification Program (CLLM)

The CLLM is a tool to equip individuals who are being groomed for a management or leadership position, for managers who want to increase their level of competency, or employees who desire to enhance their understanding of both management skills and industry specifics. Participants have 12 months to complete the correspondence program.

This correspondence program includes:

• Techniques for optimal employee recruitment and retention
• The manager’s role in financial management
• The character and composition of textiles
• Laundry and linen equipment utilization
• Equipment specifications and selection
• Equipment maintenance and safety
• The proper use of chemicals to achieve desired results
• The wash process
• The impact of production standards, development, and analysis
• Optimal linen management methods, systems, and practice
• Basic microbiology for laundry managers

Requirements: A high school diploma or G.E.D is a prerequisite for this program. Continuing education is required to maintain CLLM certification.

Certified Environment Service Management Certification Program (CESM)

The CESM is ALM’s newest addition. This program is designed for individuals who are familiar with laundry/linen management and will be adding environmental services to their scope of responsibilities, personnel seeking advancement into the environmental services area, or those seeking to enhance their level of competency in the environmental services arena.

This program will cover:

• Policy and procedure writing, staff recruitment and retention, communication, and negotiation skills, and counseling and problem solving
• The budgetary process and the manager’s role
• Staffing principles, methods and standards
• Methods, equipment, management and regulations associated with institutional pest control.
• The components in a housekeeping infection control program
• A thorough surface maintenance program
• Interior design fundamentals, the process and basic considerations
• Workable landscaping plans.

Requirements: A high school diploma or G.E.D is a prerequisite for this program. Continuing education is required to maintain CESM certification.

To enroll in any ALM Laundry Self-Study CEU Certificate Program, e-mail distancelearning@nish.org with the following information:

• Organization name
• Contact information, including phone number and e-mail
• Shipping address (not a P.O. Box)
• The certification of interest
• The first course requested

Please contact Lorraine Chan at lchan@nish.org or 571-226-4573 with questions.